Frequently Asked Questions
Product Information

We have provided the answers to questions that users most frequently ask of Thomson Reuters' Checkpoint Technical Support services team. If you cannot locate an answer to a question you may have regarding any feature of Checkpoint, please call Technical Support at 1-800-431-9025, prompt 3.


Q. What are the URLs for Checkpoint and Advisor on the Web?

A. Checkpoint: http://checkpoint.thomsonreuters.com, Advisor on the Web: advisor.westgroup.com.


Q. What are my system requirements?

A. Requirements for Checkpoint are available in System Requirements.


Q. What are the compatible browsers for Checkpoint and what is the minimum browser version that I need?

A. Recommended browsers for Checkpoint are Mozilla Firefox (latest version) or Microsoft Internet Explorer (latest version).


 
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